Support Center

Frequently Asked Questions

Find answers to common questions about our manufacturing capabilities, ordering process, and logistics.

Ordering & Customization
Our standard MOQ for custom perforated metal is typically 50 square meters, but this can vary depending on the material grade, thickness, and complexity of the pattern. For standard stock items, the MOQ may be lower. Please contact our sales team for specific requirements.
Ordering & Customization
Yes, custom tooling and pattern generation is one of our core strengths. Our engineering team can work with your CAD drawings (DWG/DXF) to create bespoke perforation patterns, including picture perforation and variable open area designs.
Manufacturing & Quality
Absolutely. We provide standard physical samples free of charge for your structural and aesthetic verification. However, please note that the shipping or courier costs are to be covered by the customer. You can use our Sample Request portal to specify your requirements, and we typically dispatch samples within 48-72 hours.
Manufacturing & Quality
We process a wide range of materials including Aluminum (e.g., 5052, 3003), Stainless Steel (304L, 316L), Carbon Steel, Galvanized Steel, Copper, and Brass. We can handle thicknesses from 0.3mm up to 20mm depending on the material and hole size.
Manufacturing & Quality
Our manufacturing facilities are strictly ISO 9001:2015 certified. We maintain rigorous quality control protocols, including automated optical inspection (AOI) for hole tolerance and flatness verification.
Manufacturing & Quality
We offer comprehensive finishing services including PVDF fluorocarbon coating, powder coating, anodizing, electroplating, and polishing. All finishes are applied to architectural standards for maximum durability.
Shipping & Logistics
Yes, we export globally. We have extensive experience in international logistics and can arrange sea freight (FCL/LCL), air freight, or express courier services depending on your project timeline and budget.
Shipping & Logistics
Standard production lead times range from 2 to 4 weeks after drawing approval and deposit receipt. Custom tooling or complex finishes may add 1-2 weeks. We will provide a precise production schedule with your quotation.
Shipping & Logistics
All panels are securely packaged in custom-built, export-grade wooden crates or steel pallets. We use protective interleaving materials to prevent scratching and ensure the product arrives in pristine condition.

Ready to specify Kingcats?

Connect with our engineering team for technical support, custom samples, and competitive factory-direct pricing.